ONLINE SAFETY POLICY & PROCEDURES
Click here to download the Online Safety Policy (E policy)and all the relevant paperwork
New technologies have become integral to the lives of children and young people in society, both within schools and in their lives outside school.
The Internet and other digital and information technologies are powerful tools, which open new opportunities for everyone. Electronic communication helps teachers and pupils learn from each other. These technologies can stimulate discussion, promote creativity and increase awareness of context to promote effective learning. Children and young people have an entitlement to safe internet access.
The requirement to ensure that children and young people can use online and related communications technologies appropriately and safely is addressed as part of the wider duty of care to which all who work in schools are bound. The school Online Safety Policy and procedures will help to ensure safe and appropriate use. The development and implementation of such a strategy will involve all the stakeholders in a child’s education from the Head teacher and Governors to the senior leaders and classroom teachers, support staff, parents, members of the community and the pupils themselves.
The use of these exciting and innovative tools in school and at home has been shown to raise educational standards and promote pupil achievement. However, the use of these new technologies can put young people at risk within and outside the school. Some of the dangers they may face include:
• Access to illegal, harmful or inappropriate images or other content;
• Unauthorised access to/loss of/sharing of personal information;
• The risk of being subject to grooming by those with whom they make contact on the internet;
• The risk of being targeted by extremists in order to promote and encourage radicalisation;
• The risk of being targeted by those involved in child sexual exploitation;
• The sharing/distribution of personal images without an individual’s consent or knowledge;
• Inappropriate communication/contact with others, including strangers;
• Access to unsuitable video/internet games;
• An inability to evaluate the quality, accuracy and relevance of information on the Internet;
• Plagiarism and copyright infringement;
• Illegal downloading of music or video files;
• The potential for excessive use which may impact on the social and emotional development and learning of the young person.
Many of these risks reflect situations in the off-line world and it is essential that this Online Safety Policy and procedures is used in conjunction with other school Policies including the Overarching Safeguarding Statement, Child Protection, Data Protection and Whole School Behaviour.
As with all other risks, it is impossible to eliminate those risks completely. It is therefore essential, through good educational provision to build pupils’ resilience to the risks to which they may be exposed, so that they have the confidence and skills to face and deal with these risks.
The school must demonstrate that it has provided the necessary safeguards to help ensure that they have done everything that could reasonably be expected of them to manage and reduce these risks. The Online Safety Policy and procedures that follows explains how we intend to do this, while also addressing wider educational issues to help young people (and their parents) to be responsible users and stay safe while using the Internet and other communications technologies for educational, personal and recreational use.
For the purposes of this document a child, young person, pupil or student is referred to as a ‘child’ or a ‘pupil’ and they are normally under 18 years of age.
Wherever the term ‘parent’ is used this includes any person with parental authority over the child concerned e.g. carers, legal guardians etc.
Wherever the term ‘Head teacher’ is used this also refers to any Manager with the equivalent responsibility for children.
3. Associated School Policies and procedures
This Policy should be read in conjunction with the following school Policies/procedures:
• Overarching Safeguarding Statement
• Child Protection Policy and procedures
• Data Protection Policy including procedures for CCTV
• Health and Safety Policy and procedures
• Whole School Behaviour Policy
• Procedures for Using Pupils Images
• Whistleblowing procedures
• Code of Conduct for staff and other adults
• Voluntary Home-School Agreement
4. Communication/Monitoring/Review of this Policy and procedures
This Policy and procedures will be communicated to staff, pupils and the wider community in the following ways:
• Posted on the school website/staffroom/shared staff drive
• Paper copy available in school staffroom
• Policy and procedures to be discussed as part of the school induction pack for new staff and other relevant adults including (where relevant) the staff Acceptable Use Agreement
• Acceptable Use Agreements discussed with pupils at the start of each year
• Acceptable Use Agreements to be issued to external users of the school systems (e.g. Governors) usually on entry to the school
• Acceptable Use Agreements to be held in pupil and personnel files
The Online Safety Policy is referenced from within other school Policies and procedures as outlined above.
The review period for this Policy and procedures is as determined by the Governing Body and indicated on the front cover.
5. Scope of the Policy
This Policy and procedures applies to all members of the School community (including staff, pupils, volunteers, parents, visitors, community users) who have access to and are users of our ICT systems, both in and out of school.
The Education and Inspections Act 2006 empowers Head teachers, to such extent as is reasonable, to regulate the behaviour of pupils when they are off the School site and empowers members of staff to impose disciplinary penalties for inappropriate behaviour. This is pertinent to incidents of cyberbullying, or other online safety related incidents covered by this Policy and procedures, which may take place out of school, but is linked to membership of the School. The 2011 Education Act increased these powers in relation to the searching for, and of, electronic devices and the deletion of data. In the case of both acts, action can only be taken in relation to issues covered by the published Whole School Behaviour Policy and procedures.
The School will deal with such incidents within this Policy and procedures and the Whole School Behaviour Policy which includes anti-bullying procedures and will, where known, inform parents of incidents of inappropriate online safety behaviour that take place out of school.
1. Roles and Responsibilities
The following section outlines the roles and responsibilities for online safety of individuals and groups within the school:
The role of the Governors/online safety Governor is to:
• ensure a member of the Governing Body is elected to the role of Online Safety Governor;
• ensure an appropriate senior member of staff from the school leadership team is appointed to the role of DSL with lead responsibility for safeguarding and child protection (including online safety with the appropriate status, authority, time, funding, training, resources and support);
• ensure that the school follows all current online safety advice to keep both pupils and staff safe;
• approve the Online Safety Policy and procedures and review its effectiveness. This will be carried out by the Governors/Governors Sub-committee receiving regular information about online safety incidents and monitoring reports and making use of the document from the UK Council for Internet Safety (UKCIS) Online safety in schools and colleges: Questions from the Governing Board;
• support the school in encouraging parents and the wider community to become engaged in online safety activities;
• have regular reviews with the Online Safety Coordinator/Designated Safeguarding Lead (DSL) and incorporate online safety into standing discussions of safeguarding at Governors meetings (including incident logs, filtering/change control logs etc.)
• ensure that where the online safety coordinator is not the named DSL or deputy DSL, there is regular review and open communication between these roles and that the DSL’s clear overarching responsibility for online safety is not compromised;
• work with the Data Protection Officer (DPO), DSL and Head teacher to ensure a GDPR compliant framework for storing data, helping to ensure that child protection is always at the forefront and data protection processes support careful and legal sharing of information;
• check that Annex C – Online Safety which forms part of ‘Keeping Children Safe in Education’ (Sept 2019) reflects practice in the school;
• ensure that all staff undertake safeguarding and child protection training (including online safety) at induction which is regularly updated in line with advice from the Local Safeguarding Children Partnership (SCP);
• ensure that appropriate filters and appropriate monitoring systems are in place. Consideration should be given to ‘over-blocking’ which may lead to unreasonable restrictions as to what pupils can be taught in relation to online teaching and safeguarding;
• ensure pupils are taught how to keep themselves safe, including online as part of providing a broad and balanced curriculum with clear procedures on the use of mobile technology.
1.2 Head teacher
The Head teacher has overall responsibility for online safety provision. The day-to-day responsibility for online safety may be delegated to the Online Safety Coordinator/Designated Safeguarding Lead (DSL).
The Head teacher will:
• take overall responsibility for data and data security;
• foster a culture of safeguarding where online safety is fully integrated into whole school safeguarding;
• oversee the activities of the DSL and ensure that the DSL responsibilities listed in the section below are being followed and fully supported;
• ensure that Policies and procedures are followed by all staff;
• undertake training in offline and online safety, in accordance with statutory guidance and relevant Local Safeguarding Partnership recommendations;
• liaise with the designated safeguarding lead on all online-safety issues which might arise and receive regular updates on school issues and broader policy and practice information;
• take overall responsibility for data management and information security ensuring the school’s provision follows best practice in information handling; work with the DPO, DSL and Governors to ensure a Data Protection Act 2018 (DPA) compliant framework for storing data, but helping to ensure that child protection is always put first and data-protection processes support careful and legal sharing of information;
• ensure the school implements and makes effective use of appropriate ICT systems and services including school-safe filtering and monitoring, protected email systems and that all technology including cloud systems are implemented according to child-safety first principles;
• be responsible for ensuring that all staff receive suitable training to carry out their child protection and online safety roles;
• understand and make all staff aware of procedures to be followed in the event of a serious online safeguarding incident or allegation against a member of staff or other adult (see flowchart on dealing with online safety incidents – Appendix I;
• ensure suitable risk assessments are undertaken so the curriculum meets needs of pupils, including the risk of children being radicalised;
• ensure that there is a system in place to monitor and support staff (e.g. network manager) who carry out internal technical online safety procedures;
• ensure Governors are regularly updated on the nature and effectiveness of the school’s arrangements for online safety;
• ensure the school website meets statutory requirements (see KAHSC guidance on statutory and desirable website requirements).
1.3 Designated Safeguarding Lead (DSL)/Online Safety Lead (OSL)
The DSL may delegate certain online safety duties e.g. to the OSL, but not the day-to-day responsibility; this assertion and all quotes below are taken from Keeping Children Safe in Education 2019. Where the online-safety co-ordinator is not the named DSL or deputy DSL, there must be a regular review and open communication between these roles to ensure that the DSL’s clear overarching responsibility for online safety is not compromised.
The Designated Safeguarding Lead/Online Safety Lead will:
• take lead responsibility for safeguarding and child protection (including online safety);
• ensure an effective approach to online safety is in place that empowers the school to protect and educate the whole school community in their use of technology and establish mechanisms to identify, intervene in and escalate any incident where appropriate;
• promote an awareness and commitment to online safety throughout the school community with strong focus on parents, who are often appreciative of school support in this area, but also including ‘hard-to-reach’ parents;
• liaise with other agencies in line with ‘Working together to Safeguard Children’ 2018 statutory guidance;
• take day-to-day responsibility for online safety issues and be aware of the potential for serious child protection concerns;
• ensure that online safety education is embedded in line with DfE guidance ‘Teaching Online Safety in schools’ across the curriculum (e.g. by use of the UKCIS framework ‘Education for a Connected World’) and beyond, in the wider school community;
• work with the Head teacher, Data Protection Officer, Governors and the school ICT technical staff to ensure a DPA compliant framework for storing data, helping to ensure that child protection is always at the fore and data protection processes support careful and legal sharing of information;
• keep up to date with the latest local and national trends in online safety;
• review and update this Policy and procedures, other online safety documents (e.g. Acceptable Use Agreements) and the strategy on which they are based (in line with Policies and procedures for behaviour and child protection) and submit for review on a regular basis to the Governors/Trustees;
• liaise with school technical, pastoral, and support staff as appropriate;
• communicate regularly with SLT and the designated online safety Governor to discuss current issues (anonymised), review incident logs and filtering/change control logs;
• ensure that all staff are aware of the procedures that need to be followed in the event of an online safety incident and that these are logged in the same way as any other child protection incident;
• oversee and discuss ‘appropriate filtering and monitoring’ with Governors (both physical and technical) and ensure staff are aware of its necessity;
• ensure the DfE guidance on sexual violence and harassment is followed throughout the school and that staff adopt a zero-tolerance approach to this as well as to bullying generally;
• facilitate training and advice for staff and others working in the school:
– all staff must read and understand KCSiE Part 1 and all those working with children, Annex A;
– it would also be advisable for all staff to be aware of Annex C (Online safety);
– cascade knowledge of risks and opportunities throughout the organisation;
• be aware of emerging online safety issues and legislation, and of the potential for serious child protection issues to arise from:
– sharing of personal data;
– access to illegal/inappropriate materials;
– inappropriate online contact with adults/strangers;
– potential or actual incidents of grooming;
– cyberbullying and the use of social media.
1.4 All Staff
It is the responsibility of all staff to:
• understand that online safety is a core part of safeguarding; as such it is part of everyone’s role. Never think that ‘someone else will pick it up’;
• know who the Designated Safeguarding Lead and Online Safety Lead is (Simon Brabant)
• read and understand Part 1, Annex A and Annex C of ‘Keeping Children Safe in Education’ statutory guidance – whilst Part 1 is statutory for all staff, Annex A for SLT and whose working directly with children, it is good practice for all staff to read all three sections;
• read, understand and help promote the school’s Online Safety Policy and procedures in conjunction with the Child Protection and other related school Policies and procedures;
• read, sign and follow the school Staff Acceptable Use Agreement and staff Code of Conduct;
• be aware of online safety issues related to the use of mobile technology e.g. phones, cameras and other hand-held devices and follow school procedures in relation to these devices;
• ensure the security of their username and password for the school system, not allow other users to access the systems using their log on details and must immediately report any suspicion or evidence that there has been a breach of security.
• record online safety incidents in the same way as any child protection incident and report incidents to the DSL/OSL in accordance with school procedures;
• notify the DSL/OSL if policy does not reflect practice in the school and follow escalation procedures if concerns are not promptly acted upon;
• identify opportunities to thread online safety through all school activities, both outside the classroom and within the curriculum, supporting curriculum/stage/subject leads, and making the most of unexpected learning opportunities as they arise;
• whenever overseeing the use of technology (devices, the Internet, new technology such as augmented reality, etc.) in school or setting as homework tasks, encourage sensible use, monitor what pupils are doing and consider potential dangers and the age appropriateness of websites (check what appropriate filtering and monitoring processes are in place);
• carefully supervise and guide pupils when engaged in learning activities involving online technology, supporting them with search skills, critical thinking (e.g. fake news), age appropriate materials and signposting, and legal issues such as copyright and data law;
• prepare and check all online source and resources before using in the classroom;
• encourage pupils to follow their Acceptable Use Agreement, regularly remind them about it and enforce school sanctions where there is a breach of the Agreement;
• notify the DSL/OSL of new trends and issues before they become a problem;
• take a zero-tolerance approach to bullying and low-level sexual harassment either offline or online;
• receive and act upon regular updates from the DSL/OSL and have a healthy curiosity for online safety issues;
• model safe, responsible and professional behaviours in their own use of technology. This includes outside the school hours and site, and on social media, in all aspects upholding the reputation of the school and the professional reputation of all staff;
• ensure that any digital communications with pupils are on a professional level and only through school-based systems, never through personal mechanisms, e.g. email, text, mobile phones or social media messaging or posts.
1.5 PSHE/RSHE Lead(s)
Responsibilities of PSHE/RSHE Leads include:
• all as listed in the ‘all staff’ section above;
• ensuring that consent, mental wellbeing, healthy relationships and staying safe online is embedded into the PSHE/Relationships education, relationships and sex education (RSE) and health education curriculum. This will include being taught what positive, healthy and respectful online relationships look like, the effects of the pupils’ online actions on others and knowing how to recognise and display respectful behaviour online. Throughout these subjects, teachers will address online safety and appropriate behaviour in an age appropriate way that is relevant to their pupils’ lives (KCSiE 2019);
• complementing the computing curriculum which covers the principles of online safety at all key stages, with progression in the content to reflect the different and escalating risks that pupils face. This includes how to use technology safely, responsibly, respectfully and securely, and where to go for help and support when the pupil has concerns about content or contact on the Internet or other online technologies;
• working closely with the DSL/OSL and all other staff to ensure an understanding of the issues, approaches and messages within PSHE/RSHE.
1.6 Computing/Subject Lead(s)
Responsibilities of the Computing Lead include:
• all as listed in the ‘all staff’ section above;
• the overseeing delivery of the online safety element of the Computing curriculum in accordance with the national curriculum;
• working closely with the DSL/OSL and all other staff to ensure an understanding of the issues, approaches and messages within Computing;
• collaboration with technical staff and others responsible for ICT use in school to ensure a common and consistent approach, in line with Acceptable Use Agreements.
1.7 Network Manager/Technical staff
Responsibilities of the ICT Technician include:
• all as listed in the ‘all staff’ section above;
• reporting any online safety related issues that arise, to the DSL/OSL in the first instance;
• keeping up to date with the school’s Online safety Policy and technical information to effectively carryout their online safety role and to inform and update others as relevant;
• working closely with the DSL/OSL/DPO to ensure that school systems and networks reflect school Policy;
• ensuring that the above stakeholders understand the terms of existing services and how any changes to these systems (especially in terms of access to personal and sensitive records/data and to systems such as YouTube mode, web filtering settings, sharing permissions for files on cloud platforms etc.) might affect the system functions and safety online;
• supporting and providing advice on the implementation of ‘appropriate filtering and monitoring’ as determined by the DSL and Senior Leadership Team;
• ensuring that users may only access the school’s networks through an authorised and properly enforced password protection procedures, in which passwords are regularly changed;
• ensuring that the school’s ICT infrastructure is secure and is not open to misuse or malicious attack e.g. keeping virus protection up to date;
• ensuring that access controls/encryption exist to protect personal and sensitive information held on school-owned devices;
• monitoring the use of the network/Virtual Learning Environment (VLE)/remote access/email and social media presence and that any misuse/attempted misuse is reported to the DSL/OSL in line with school Policy;
• ensuring that appropriate backup procedures exist so that critical information and systems can be recovered in the event of a disaster and to complement the business continuity process;
• maintaining up-to-date documentation of the school’s online security and technical procedures;
• working with the Head teacher to ensure the school website meets statutory DfE requirements;
• reporting online safety issues that come to their attention in line with school Policy.
1.8 Data Protection Officer (DPO)
The DPO will be familiar with references to the relationship between data protection and safeguarding in key DfE documents ‘Keeping Children Safe in Education’ 2019 and ‘Data protection: a toolkit for schools’ (August 2018).
Neither the Data Protection Act 2018 nor GDPR prevent, or limit, the sharing of information for the purposes of keeping children safe. Information which is sensitive and personal will be treated as ‘special category personal data’ for the purposes of compliance with DPA 2018. Legal and secure information sharing between schools, Children’s Social Care and other local agencies is essential for keeping children safe and ensuring they get the support they need. Information can be shared without consent if to gain consent would place a child at risk. Fears about sharing information must not be allowed to stand in the way of promoting the welfare and protecting the safety of children. As with all data sharing, appropriate organisational and technical safeguards will be in place.
Other responsibilities of the DPO include:
• working with the DSL, Head teacher and Governors to ensure frameworks are in place for the protection of data and of safeguarding information sharing as outlined above;
• ensuring that all access to safeguarding data is limited as appropriate, monitored and audited.
1.9 Volunteers and contractors
The key responsibilities of volunteers and contractors are to:
• read, understand, sign and adhere to any Acceptable Use Agreement issued by the school;
• report any concerns, no matter how small, to the DSL/OSL without delay;
• maintain an awareness of current online safety issues and guidance;
• model safe, responsible and professional behaviours in their own use of technology.
Taking into account the age and level of understanding, the key responsibilities of pupils are to:
• use the school ICT systems in accordance with the age-appropriate Pupil Acceptable Use Agreement – see Appendix D or E, which they and/or their parents will be expected to sign before being given access to school systems. As with consent on data (privacy notices) Agreements must be written in terms the EYFS/KS1 child can understand;
• ensure the security of their username and password for the school system, not allow other users to access the systems using their log on details and must immediately report any suspicion or evidence that there has been a breach of security;
• understand the importance of reporting abuse, misuse or access to inappropriate materials and know how to do so;
• know what action to take if they or someone they know feels worried or vulnerable when using online technology;
• understand the importance of adopting safe and responsible behaviours and good online safety practice when using digital technologies outside of school and realise that the school’s acceptable use agreements cover their actions out of school, including on social media;
• know and understand school procedures on the use of mobile phones, digital cameras and hand-held digital devices;
• know and understand school procedures on the taking/use of images and on cyberbullying/sexting;
• understand the benefits/opportunities and risks/dangers of the online world and know who to talk to at school if there are problems.
Parents play a crucial role in ensuring that their children understand the need to use the Internet/mobile devices in an appropriate way. Research shows that many parents do not fully understand the issues and are less experienced in the use of ICT than their children. The school will therefore take every opportunity to help parents understand these issues through parents’ evenings, newsletters, letters, website and information about national/local online safety campaigns/literature.
The key responsibilities for parents are to:
• support the school in promoting online safety which includes the pupils’ use of the Internet and the school’s use of photographic and video images;
• read, sign and promote the Pupil Acceptable Use Agreement and encourage their child to follow it;
• consult with the school if they have any concerns about their child’s and others’ use of technology;
• promote positive online safety and model safe, responsible and positive behaviours in their own use of technology (including on social media) by ensuring that they themselves do not use the Internet/social network sites/other forms of technical communication in an inappropriate or defamatory way;
• support the school’s approach to online safety by not uploading or posting to the Internet any images or details of others without permission and refraining from posting pictures, video or text that could upset, offend or threaten the safety of any member of the school community or bring the school into disrepute.
2. Teaching and Learning
The following subjects have the clearest online safety links (see relevant role descriptors above for more information):
• Personal, Social and Health Education (PSHE)
• Relationships education, relationships and sex education (RSE) and health
It is, however, the role of all staff to identify opportunities to thread online safety through all school activities, both outside the classroom and within the curriculum, supporting subject lead staff and making the most of unexpected learning opportunities as they arise.
Whenever overseeing the use of technology (devices, the Internet, new technology such as augmented reality, etc) in school or setting as homework tasks, all staff will encourage sensible use, monitor what pupils are doing and consider potential dangers and the age appropriateness of websites.
Equally, all staff should carefully supervise and guide pupils when engaged in learning activities involving online technology (including, extra-curricular and extended school activities if relevant), supporting them with search skills, critical thinking (e.g. fake news), age appropriate materials and signposting, and legal issues such as copyright, plagiarism and data law.
We recognise that online safety and broader digital resilience must be included throughout the curriculum.
Annual reviews of curriculum plans / schemes of work (including for SEND pupils) are used as an opportunity to assess the key areas of Self-image and Identity, Online relationships, Online reputation, Online bullying, Managing online information, Health, Wellbeing and lifestyle, Privacy and security, and Copyright and ownership.
2.1 How internet use enhances learning
• has a clear, progressive online safety education programme as part of the Computing/PSHE curriculum. This covers the teaching of a range of skills and behaviours which are appropriate to the age and experience of the pupils concerned and include those to:
– STOP and THINK before they CLICK;
– develop a range of strategies to evaluate and verify information before accepting its accuracy;
– be aware that the author of a website/page may have a particular bias or purpose and to develop skills to recognise what that may be;
– know how to narrow down or refine a search;
– [for older pupils] understand how search engines work and to understand that this affects the results they see at the top of the listings;
– understand acceptable behaviour when using an online environment/email, i.e. be polite, no bad or abusive language or other inappropriate behaviour; keeping personal information private;
– understand how photographs can be manipulated and how web content can attract unwanted or inappropriate attention;
– understand why they should not post or share detailed accounts of their personal lives, contact information, daily routines, location, photographs and videos and to know how to ensure they have turned-on privacy settings;
– understand why they must not post pictures or videos of others without their permission;
– know not to download any files – such as music files – without permission;
– have strategies for dealing with receipt of inappropriate materials;
– [for older pupils] understand why and how some people will ‘groom’ young people for sexual or extremist ideology reasons;
– understand the impact of cyberbullying, sexting and trolling and know how to seek help if they are affected by any form of online bullying;
– know how to report any abuse including cyberbullying; and how to seek help if they experience problems when using the Internet and related technologies, i.e. parent, teacher or trusted staff member, or an organisation such as ChildLine or the CLICK CEOP button.
• plans internet use carefully to ensure that it is age-appropriate and supports the learning objectives for specific curriculum areas;
• will remind pupils about their responsibilities through an end-user Acceptable Use Agreement which will be displayed throughout the school or when they log on to the school’s network;
• ensures staff model safe and responsible behaviour in their own use of technology during lessons;
• ensures that when copying materials from the web, staff and pupils understand issues around plagiarism; how to check copyright and know that they must respect and acknowledge copyright/intellectual property rights;
• ensures that staff and pupils understand the issues around aspects of the commercial use of the Internet, as age appropriate. This may include, risks in pop-ups; buying online, online gaming/gambling etc.
2.2 Pupils with additional needs
We use a wide range of strategies to support children with additional needs who might need extra support to keep themselves safe, especially online.
• Sensitively check pupil’s understanding and knowledge of general personal safety issues using reminders and explicit prompts to link their existing knowledge of “how to keep safe” to the rules that will apply specifically to, for instance, internet use.
• Apply rules consistently to embed understanding.
• Communicate rules clearly to parents and seek their support in implementing school rules at home. Working with parents and sharing information with them is relevant to all children, but this group especially.
• Careful explanations about why rules might change in different situations i.e. why it is ok to give your name and address to an adult if you are lost in town, but not when using the Internet.
• Consistent use of cause and effect linking the rules to consequences teaching realistic and practical examples of what might happen if… without frightening pupils.
3. Handling online safety concerns and incidents
Our staff recognise that online safety is only one element of the wider safeguarding agenda as well as being a curriculum strand of Computing, PSHE/RSHE and Citizenship.
General concerns will be handled in the same way as any other child protection concern. Early reporting to the DSL/OSL is vital in order to ensure that the information contributes to the overall picture or highlights what might not yet be a problem.
Support staff will often have a unique insight and opportunity to find out about issues first in the playground, corridors, toilets and other communal areas outside the classroom (particularly relating to bullying and sexual harassment and violence).
Procedures for dealing with online safety, concerns and incidents are detailed in the following Policies:
• Child Protection Policy and procedures
• Whole School Behaviour Policy and procedures (includes anti-bullying procedures)
• Acceptable Use Agreements
• Prevent Risk Assessment
• Data Protection Policy, agreements and other documentation (e.g. privacy statement, consent forms for data sharing image use etc.)
We are committed to taking all reasonable precautions to ensure online safety but recognise that incidents will occur both inside and outside school. All members of the school community are encouraged to report issues swiftly to school staff so that they can be dealt with quickly and sensitively through the school’s escalation processes.
Any suspected online risk or infringement should be reported to the Designated Safeguarding Lead/Online Safety Lead on the same day wherever possible or, if out of school, the following school day.
Any concern/allegation about misuse by staff or other adult in school will always be referred directly to the Head teacher unless the concern is about the Head teacher, in which case, the complaint will be directed to the Chair of Governors. Staff may also use the NSPCC Whistleblowing Helpline. Call 0800 028 0285 or email: firstname.lastname@example.org.
The school will actively seek support from other agencies as needed (i.e. Local Authority Safeguarding Hub, UK Safer Internet Centre’s Professionals’ Online Safety Helpline (03443814772), NCA CEOP, Cumbria Police Prevent Officer, Cumbria Police, Internet Watch Foundation (IWF)). We will inform parents of online safety incidents involving their child and the Police where staff or pupils engage in or are subject to behaviour which we consider is particularly disturbing or is considered illegal. See Sections below for procedures for dealing with sexting and upskirting and online bullying.
• In this school there is strict monitoring and application of the Online Safety Policy and a differentiated and appropriate range of sanctions.
• All members of the school community will be informed about the procedure for reporting online safety concerns (such as breaches of filtering, cyberbullying, illegal content etc.).
• The Online Safety Coordinator will record all reported incidents and actions taken in the School Online Safety incident log and other in any relevant areas e.g. Bullying or Child protection log.
• The Designated Safeguarding Lead will be informed of any online safety incidents involving Child Protection concerns, which will then be escalated appropriately – See Child Protection Policy and procedures for dealing with concerns.
• The school will manage Online Safety incidents in accordance with the school discipline/behaviour policy where appropriate.
• The school will inform parents of any incidents or concerns as and when required.
• After any investigations are completed, the school will debrief, identify lessons learnt and implement any changes required.
• Where there is cause for concern or fear that illegal activity has taken place or is taking place then the school will contact the Safeguarding Hub and escalate the concern to the Police.
• If the school is unsure how to proceed with any incidents of concern, then the incident may be escalated to the Safeguarding Hub – see Child Protection Policy and procedures.
If members of staff suspect that misuse might have taken place, but that the misuse is not illegal (as above) it is essential that correct procedures are used to investigate, preserve evidence and protect those carrying out the investigation. More than one member of staff should be involved in the investigation which should be carried out on a “clean” designated computer.
Incidents will be dealt with as soon as possible in a proportionate manner through normal behaviour/disciplinary procedures. It is important that, where necessary, members of the school community are made aware that incidents have been dealt with.
Where incidents of Sexting are discovered, we will refer to the UK Council for (UKCIS) guidance on Sexting (also referred to as ‘Youth produced sexual imagery’) in schools. A copy of this document is available from the school office. Where one of the parties is over the age of 18, rather than sexting, we will refer to it as child sexual abuse.
All staff and other relevant adults have been issued with a copy of the UKCIS overview document (Sexting: how to respond to an incident) in recognition of the fact that it is generally someone other than the DSL or OSL who will first become aware of an incident, Staff, other than the DSL must not attempt to view, share or delete the image or ask anyone else to do so but must report the incident to the DSL as soon as possible.
It is the responsibility of the DSL to follow the guidance issued by UKCIS, decide on the next steps and whether to involve other agencies as appropriate.
It is important to understand that whilst sexting is illegal, pupils should be encouraged to discuss with staff situations if they have made a mistake or had a problem with this issue.
All staff are aware that ‘upskirting’ (taking a photo of someone under their clothing) is now a criminal offence, but that pupils should be encouraged to discuss with staff situations if they have made a mistake or had a problem with this issue. If staff or other adults become aware of an incident of ‘upskirting’, the issue must be reported to the DSL as soon as possible.
3.3 Online bullying
Online bullying (also known as cyberbullying) will be treated in the same way as any other form of bullying and the Whole School Behaviour Policy and procedures will be followed in relation to sanctions taken against the bully. It is important not to treat online bullying separately to offline bullying and to recognise that some bullying will have both online and offline elements. Support will be provided to both the victim and the perpetrator. In some cases, it may be necessary to inform or involve the Police.
Many young people and adults find that using the Internet and mobile phones is a positive and creative part of their everyday life. Unfortunately, technologies can also be used negatively. When children are the target of bullying via mobile phones, gaming or the Internet, they can often feel very alone, particularly if the adults around them do not understand cyberbullying and its effects. A once previously safe and enjoyable environment or activity can become threatening, harmful and a source of anxiety. It is essential that young people, school staff and parents understand how cyberbullying is different from other forms of bullying, how it can affect people and how to respond and combat misuse. Promoting a culture of confident users will support innovation and safety.
There are several statutory obligations on schools in relation to behaviour which establish clear responsibilities to respond to bullying. In particular, section 89 of the Education and Inspections Act 2006:
• every school must have measures to encourage good behaviour and prevent all forms of bullying amongst pupils. These measures should be part of the school’s Behaviour Policy which must be communicated to all pupils, school staff and parents;
• gives Head teachers the ability to ensure that pupils behave when they are not on school premises or under the lawful control of school staff.
Where bullying outside school (such as online or via text) is reported to the school, it will be investigated and acted on.
Although bullying in itself is not a specific criminal offence in the UK, it is important to bear in mind that some types of harassing or threatening behaviour or communications could be a criminal offence, for example under the Protection from Harassment Act 1997, the Malicious Communications Act 1988, the Communications Act 2003, and the Public Order Act 1986. If school staff feels that an offence may have been committed, they should seek assistance from the Police.
DfE and Childnet have produced resources and guidance that we expect staff to use to give practical advice and guidance on cyberbullying: Click here to access.
• Cyberbullying (along with all other forms of bullying) of any member of the school community will not be tolerated. Full details are set out in the Whole School Behaviour Policy and procedures.
• There are clear procedures in place to support anyone in the school community affected by cyberbullying.
• All incidents of cyberbullying reported to the school will be recorded.
• There will be clear procedures in place to investigate incidents or allegations of cyberbullying.
• Pupils, staff and parents will be advised to keep a record of the bullying as evidence.
• The school will take steps to identify the bully, where possible and appropriate. This may include examining school system logs, identifying and interviewing possible witnesses, and contacting the service provider and the police, if necessary.
• Pupils, staff and parents will be required to work with the school to support the approach to cyberbullying and the school’s online safety ethos.
• Sanctions for those involved in cyberbullying may include:
– The bully will be asked to remove any material deemed to be inappropriate or offensive.
– A service provider may be contacted to remove content if the bully refuses or is unable to delete content.
– Internet access may be suspended at school for the user for a period of time. Other sanctions for pupils and staff may also be used in accordance with the Whole School Behaviour Policy, Acceptable Use Agreement and Disciplinary Procedures.
– Parents of pupils will be informed.
– The Police will be contacted if a criminal offence is suspected.
3.4 Sexual violence and harassment
DfE guidance on sexual violence and harassment is referenced in ‘Keeping Children Safe in Education’ and separate guidance exists on this issue ‘Sexual violence and sexual harassment between children in schools and colleges’. All staff are aware of this guidance.
We take all forms of sexual violence and harassment seriously and will act appropriately on information which suggests inappropriate behaviour regardless of the considered seriousness. Any incident of sexual harassment or violence (online or offline) must be reported to the DSL at the earliest opportunity. The DSL will follow the guidance as outlined in the Child Protection Policy and procedures.
3.5 Misuse of school technology (devices, systems, networks or platforms)
Clear and well communicated rules and procedures are essential to govern pupil and adult use of school networks, connections, internet connectivity and devices, cloud platforms and social media (both when on school site and outside of school).
These rules are defined in the relevant Acceptable Use Agreements as provided to pupils, staff and Governors.
Where pupils contravene these rules, the Whole School Behaviour Policy and procedures will be applied; where staff contravene these rules, action will be taken as outlined in the staff code of conduct and, where necessary, the school disciplinary procedures.
The school reserves the right to withdraw, temporarily or permanently, any or all access to such technology or the right to bring mobile technology devices onto school property.
3.6 Social media incidents
See also Section 9. below. Social media incidents are governed by Acceptable Use Agreements. Breaches will be dealt with in line with these procedures, the Whole School Behaviour Policy and procedures (for pupils) and the staff Code of Conduct/Disciplinary procedures (for staff and other adults).
Where an incident relates to an inappropriate, upsetting, violent or abusive social media post by an identifiable member of the school community, we will request that the post be deleted and will expect this to the actioned promptly.
Where an offending post has been made by a third party or is anonymous, the school may report it to the hosting platform, the Police or may contact the Professionals’ Online Safety Helpline (UK Safer Internet Centre) for support or assistance in accelerating the process of removal.
4. Data protection and data security
All pupils, staff, Governors, parents and other adults working in or visiting school are bound by the school’s Data Protection Policy and procedures a copy of which is available from the school office.
There are references to the relationship between data protection and safeguarding in key DfE documents i.e. ‘Keeping Children Safe in Education’ and ‘Data Protection: a toolkit for schools’ which the DPO and DSL will seek to apply.
The Head teacher, DPO and Governors work together to ensure a DPA compliant framework for storing data, but which ensures that child protection is always the primary consideration and data protection processes support careful and legal sharing of information. The Data Protection Act 2018 does not prevent, or limit, the sharing of information for the purposes of keeping children safe. Information which is sensitive and personal will be treated as ‘special category personal data’ for the purposes of compliance with the DPA. Legal and secure information sharing between schools, Children’s Social Care and other local agencies is essential for keeping children safe and ensuring they get the support they need. Information can be shared without consent if to gain consent would place a child at risk. Fears about sharing information must not be allowed to stand in the way of promoting the welfare and protecting the safety of children. As with all data sharing, appropriate organisational and technical safeguards will be in place.
All pupils, staff, Governors, volunteers, contractors and parents are bound by the school’s Data Protection Policy and procedures.
4.1 Maintaining Information Systems Security
Local Area Network (LAN) security issues include:
• Users must act reasonably e.g. the downloading of large files or viewing sporting events during the working day will affect the service that others receive.
• Users must take responsibility for their network use. For staff, flouting the school Acceptable Use Agreement may be regarded as a reason for dismissal.
• Workstations should be secured against user mistakes and deliberate actions.
• Servers will be located securely and physical access restricted.
• The server operating system is secured and kept up to date.
• Virus protection for the whole network is installed and current.
• Access by wireless devices will be proactively managed and secured with a minimum of WPA2 encryption.
Wide Area Network (WAN) security issues include:
• Broadband firewalls and local CPEs (Customer Premises Equipment) are configured to prevent unauthorised access between schools.
• Decisions on WAN security are made in partnership between school and our network provider.
The following statements apply in our school:
• The security of the school information systems and users will be reviewed regularly.
• Virus protection will be updated regularly.
• Personal data sent over the Internet or taken off site will be encrypted.
• Portable media may not be used without specific permission followed by an anti-virus/malware scan.
• Unapproved software will not be allowed in work areas or attached to email.
• Files held on the school’s network will be regularly checked.
• The ICT coordinator/network manager will review system capacity regularly.
• Use of user logins and passwords to access the school network will be enforced – see Section 6.2 below.
The school broadband and online suppliers are CLEO
The Head teacher, Data Protection Officer and Governors work together to ensure a DPA compliant framework for storing data, but which ensures that child protection is always put first and data protection processes support careful and legal sharing of information.
4.2 Password Security
We will ensure that the school network is as safe and secure as is reasonably possible and that users can only access data to which they have right of access; no user is able to access another’s files without permission (or as allowed for monitoring purposes within the school’s procedures); access to personal data is securely controlled in line with the school’s personal data procedures; logs are maintained of access by users and of their actions while users of the system.
All users (adults and young people) will have responsibility for the security of their username and password, must not allow other users to access the systems using their log on details and must immediately report any suspicion or evidence that there has been a breach of security.
Passwords for new users, and replacement passwords for existing users can be allocated by Susan Goodfellow. Any changes carried out must be notified to the member of staff responsible for issuing and coordinating password security (above).
Users will change their passwords every 6 months.
It is essential that users are made aware of the need to keep passwords secure, and the risks attached to unauthorised access/data loss. This will apply to even the youngest of users, even if class log-ons are being used.
Members of staff will be made aware of the school’s password security procedures:
• at induction;
• through the school’s Online Safety Policy and procedures;
• through the Acceptable Use Agreement.
Pupils will be made aware of the school’s password security procedures:
• in Computing/ICT and/or Online Safety lessons;
• through the Acceptable Use Agreement.
The following rules apply to the use of passwords:
• passwords must be changed every 6 months ;
• the last four passwords cannot be re-used;
• the password will be a minimum of 8 characters long and must include three of – uppercase character, lowercase character, number, special character;
• the account should be “locked out” following six successive incorrect log-on attempts;
• temporary passwords e.g. used with new user accounts or when users have forgotten their passwords, shall be enforced to change immediately upon the next account log-on;
• passwords shall not be displayed on screen, and shall be securely hashed (use of one-way encryption);
• requests for password changes should be authenticated by Susan Goodfellow to ensure that the new password can only be passed to the genuine user
The “master/administrator” passwords for the school ICT system, used by the Network Manager (or other person) are made available to the Head teacher or other nominated senior leader and kept in a secure place.
The responsible person Susan Goodfellow will ensure that full records are kept of:
• User log-ons;
• Security incidents related to this Policy and procedures.
In the event of a serious security incident, the Police may request and will be allowed access to passwords used for encryption. Local Authority Auditors also have the right of access to passwords for audit investigation purposes.
User lists, IDs and other security related information must be given the highest security classification and stored in a secure manner. These records will be reviewed by Online Safety Coordinator at regular intervals.
5. Electronic Communications
5.1 Managing Email
Our general principles for email use are as follows:
• Pupils may only use approved email accounts for school purposes.
• Pupils must immediately tell a designated member of staff if they receive an offensive email or one which upsets or worries them.
• Pupils must not reveal personal details of themselves or others in email communication or arrange to meet anyone without specific permission from an adult.
• Whole-class or group email addresses will be used in primary schools for communication outside of the school.
• Staff will only use official school provided email accounts to communicate with pupils and parents, as approved by the Senior Leadership Team. Any deviation from this must be agreed with the DSL/Head teacher.
• Any digital communication between staff and pupils or parents (email, chat, VLE etc.) must be professional in tone and content. These communications may only take place on official (monitored) school systems. Personal email addresses, text messaging or public chat/social networking programmes must not be used for these communications. Any unauthorised attempt to use a different system may be a safeguarding concern or disciplinary matter and should be notified to the DSL (if by a child) or to the Head teacher (if by a staff member).
• Staff are not permitted to use personal email accounts during school hours or for professional purposes.
• Pupils and staff are permitted to use the school email system for personal use and should be aware that all use is monitored, their emails may be read and the same rules of appropriate behaviour apply at all times. Emails using inappropriate language, images, malware or to adult sites may be blocked and not arrive at their intended destination.
• Appropriate behaviour is expected at all times, and the system should not be used to send inappropriate materials or language which is or could be construed as bullying, aggressive, rude, insulting, illegal or otherwise inappropriate, or which (for staff) might bring the school into disrepute or compromise the professionalism of staff.
• Users must immediately report, to the DSL the receipt of any email that makes them feel uncomfortable, is offensive, threatening or bullying in nature and must not respond to any such email.
• Pupils will be taught about email safety issues, such as the risks attached to the use of personal details. They will also be taught strategies to deal with inappropriate emails and be reminded of the need to write emails clearly and correctly and not include any unsuitable or abusive material.
• Personal information must not be posted on the school website and only official email addresses will be used to identify members of staff.
• Spam, phishing and virus attachments can make email dangerous. The school ICT provider ensures mail is virus checked (ingoing and outgoing), includes spam filtering and backs emails up daily.
5.2 Emailing personal, sensitive, confidential or classified information
Staff or pupil personal data should never be sent/shared/stored in emails and any data must be encrypted prior to being sent.
• Assess whether the information can be transmitted by other secure means before using email – emailing confidential data is not recommended and should be avoided where possible;
• The use of Hotmail, BTInternet, G-mail or any other Internet based webmail service for sending email containing sensitive information is not permitted;
• Where your conclusion is that email must be used to transmit such data:
– Obtain express consent from your manager to provide the information by email;
– Exercise caution when sending the email and always follow these checks before releasing the email:
• Verify the details, including accurate email address, of any intended recipient of the information;
• Verify (by phoning) the details of a requestor before responding to email requests for information;
• Do not copy or forward the email to any more recipients than is necessary.
– Do not send the information to any person whose details you have been unable to separately verify (usually by phone);
– Send the information as an encrypted document attached to an email;
– Provide the encryption key or password by a separate contact with the recipient(s) e.g. by telephone or in writing;
– Do not identify such information in the subject line of any email;
– Request confirmation of safe receipt.
5.3 Zombie accounts
Zombie accounts refer to accounts belonging to users who have left the school and therefore no longer have authorised access to the school’s systems. Such Zombie accounts when left active can cause a security threat by allowing unauthorised access.
• Ensure that all user accounts are disabled once the member of the school has left;
• Prompt action on disabling accounts will prevent unauthorised access;
• Regularly change generic passwords to avoid unauthorised access (Microsoft© advise every 42 days).
Staff will refer to further advice available at IT Governance as necessary.
6. School Website
The school website is a key public-facing information portal for the school community (both existing and prospective stakeholders) with a key reputational value. Susan Goodfellow has day to day editorial responsibility for online content published by the school on the school website and will ensure that content published is accurate and appropriate. The school website is hosted by NWIMS
The DfE has determined information which must be available on a school website. ‘What schools must publish online’.
Where other staff submit information for the website, they are asked to consider the following principles:
• The contact details on the website are the school address, email and telephone number. Staff, Governors or pupils’ personal information are not published.
• Email addresses will be published carefully online, to avoid being harvested for spam (e.g. by replacing ‘@’ with ‘AT’).
• The school website will comply with the school’s guidelines for publications including respect for intellectual property rights, privacy procedures and copyright.
• Where pupil work, images or videos are published on the website, their identities are protected and full names are not published (remember also not to save images with a filename that includes a pupil’s full name).
7. Use of digital and video images
The development of digital imaging technologies has created significant benefits to learning, allowing staff and pupils instant use of images that they have recorded themselves or downloaded from the Internet. However, staff, pupils and parents need to be aware of the risks associated with sharing images and with posting digital images on the Internet. Those images may remain available on the Internet forever and may cause harm or embarrassment to individuals in the short or longer term. There are many reported incidents of employers carrying out internet searches for information about potential and existing employees. The school will inform and educate users about these risks and will implement procedures to reduce the likelihood of the potential for harm:
• We gain parental permission for the use of digital photographs or video involving their child as part of the school agreement form when their child joins the school. This is a once in a school lifetime consent. Parents are required to inform the school if their consent changes.
• We seek consent for the publication of images from pupils.
• When we publish images or video, we will inform pupils and parents before publishing so they have a chance to object as is their legal right under DPA 2018.
• We do not identify pupils in online photographic materials or include the full names of pupils in the credits of any published school produced digital materials. Photo file names/tags do not include full names to avoid accidentally sharing them.
• When using digital images, staff will inform and educate pupils about the risks associated with the taking, use, sharing, publication and distribution of images. Pupils are advised to be very careful about placing any personal photos on any ‘social’ online network space. They are taught to understand the need to maintain privacy settings so as not to make public, personal information.
• Staff are governed by their contract of employment, the staff Code of Conduct and sign the school’s Acceptable Use Agreement. This includes a clause on the use of mobile phones/personal equipment for taking pictures of pupils.
• The school blocks/filter access to social networking sites or newsgroups unless there is a specific approved educational purpose.
• Staff are permitted to take digital/video images to support educational aims, but must follow school procedures concerning the sharing, distribution and publication of those images. Those images will, wherever possible only be taken on school equipment. Members of staff may occasionally use personal phones to capture photos or videos of pupils. These will be appropriate, linked to school activities, taken without secrecy and not captured in a one-to-one situation. Photos will always be moved to school storage as soon as possible after which they are deleted from personal devices and/or cloud services (Note: many phones automatically back up photos).
• Staff will ensure that when taking digital/video images that pupils are appropriately dressed and are not participating in activities that might bring the individuals or the school into disrepute.
• Digital images/videos are stored on the school network in line with the retention schedule of the school Data Protection Policy.
• Pupils are taught about how images can be manipulated in their online safety education programme and are taught to consider how to publish for a wide range of audiences which might include Governors, parents or younger children as part of their ICT scheme of work;
• Pupils are taught that they should not post images or videos of others without their consent. We teach them about the risks associated with providing information with images (including the name of the file), that reveals the identity of others and their location, such as house number, street name or school. We teach them about the need to keep their data secure and what to do if they or a friend are subject to bullying or abuse.
• Staff and parents are regularly reminded about the importance of not sharing without consent, due to child protection concerns (e.g. children looked-after often have restrictions for their own protection) data protection, religious or cultural reasons or simply for reasons of personal privacy.
• If specific pupil photos (not group photos) are used on the school web site, in the prospectus or in other high-profile publications the school will obtain individual parental or pupil consent for its long-term use. A model Consent Form can be found in Kym Allan Health and Safety Consultants Ltd. (KAHSC) General Safety Series G21.
• A pupil’s work can only be published with the consent of the pupil and parents. We will seek the consent of the pupil first and then, if necessary, the parents.
8. Social Media
8.1 Managing social networking, social media and personal publishing sites
This school works on the principle that if we don’t manage our social media reputation, someone else will. Online reputation management is about understanding and managing our digital footprint (everything that can be seen or read about the school online). Negative coverage almost always causes some level of disruption and can result in distress to individuals.
We therefore manage our social media footprint carefully to know what is being said about the school and in order to respond to criticism and praise in a fair, responsible manner.
Email is the official electronic communication channel between parents and the school, and between staff and pupils. In this school we use office 365.
Staff, pupils’ and parents Social Media presence:
Social media is a fact of modern life and, as a school, we accept that many parents, staff and pupils will use it. However, as stated in the Acceptable Use Agreements and our Whole School Behaviour Policy and procedures we expect everybody to behave in a positive manner, engaging respectfully with the school and each other on social media, in the same way as they would face to face.
This positive behaviour can be summarised as not making any posts which are, or could be construed as bullying, aggressive, rude, insulting, illegal or otherwise derogatory or inappropriate or which might bring the school, student body or teaching profession into disrepute. This applies to both public pages and to private posts e.g. parent chats, pages or groups.
If parents have a concern about the school, we would urge them to contact us directly and in private to resolve the matter. If an issue cannot be resolved in this way, the school complaints procedure (available via the school website) should be followed. Sharing complaints on social media is unlikely to help resolve the matter but can cause upset to staff, pupils and parents, also undermining staff morale and the reputation of the school.
Many social media platforms have a minimum age of 13 but the school regularly deals with issues arising on social media with pupils under the age of 13. We ask parents to respect age ratings on social media platforms wherever possible and not encourage or condone underage use. However, the school accept that there is a balance between not encouraging underage use whilst at the same time needing to acknowledge reality in order to best help our pupils to avoid or cope with issues if they arise. Online safety lessons will look at social media and other online behaviour, how to be a good friend online and how to report bullying, misuse, intimidation or abuse. However, children will often learn most from the models of behaviour they see and experience. Parents can best support this by talking to their children about the apps, sites and games they use, with whom, for how long, and when (late at night is not helpful for a good night’s sleep and productive teaching and learning at school the next day).
Pupils are not allowed to be ‘friends’ with or make a ‘friend request ’ to any staff, Governors, volunteers or regular school contractors or otherwise communicate via social media. Pupils are discouraged from ‘following’ staff, Governors, volunteers or regular school contractors public accounts (e.g. following a staff member with a public Instagram account). However, we accept that this can be difficult to control. This, however, highlights the need for staff to remain professional in their private lives. Conversely staff must not follow public pupil accounts.
Staff are reminded that they should not bring the school or profession into disrepute and the best way to avoid this is to have the strictest privacy settings and avoid inappropriate sharing and oversharing online. Staff must never discuss the school or its stakeholders on social media and ensure that their personal opinions are not attributed to the school.
The following principles apply:
• Pupils will be advised never to give out personal details of any kind which may identify them and / or their location. Examples would include real name, address, mobile or landline phone numbers, school attended, IM and email addresses, full names of friends/family, specific interests and clubs etc.
• Staff wishing to use Social Media tools with pupils as part of the curriculum will risk assess the sites before use and check the sites terms and conditions to ensure the site is age appropriate. Staff will obtain documented consent from the Senior Leadership Team before using Social Media tools in the classroom.
• Personal publishing will be taught via age appropriate sites that are suitable for educational purposes. They will be moderated by the school where possible.
• Pupils will be advised on security and privacy online and will be encouraged to set passwords, deny access to unknown individuals and to block unwanted communications.
• All members of the school community are advised not to publish specific and detailed private thoughts, especially those that may be considered threatening, hurtful or defamatory.
• Newsgroups will be blocked unless a specific use is approved.
• Concerns regarding a pupil’s use of social networking, social media and personal publishing sites (in or out of school) will be raised with their parents, particularly when concerning the underage use of sites.
• Staff personal use of social networking, social media and personal publishing sites will be discussed as part of staff induction and outlined in the school Staff Acceptable Use Agreement – see Appendix F.
• Further guidance can be found in the document ‘Safe Use of Facebook and Other Social Networking Sites’ on the KAHSC website.
Pupils use of personal devices:
• The school strongly advise that pupil mobile phones should not be brought into school.
Staff use of personal devices:
• Staff are not permitted to use their own personal phones or devices for contacting children, young people and their families within or outside of the setting in a professional capacity.
• Staff will be issued with a school phone where contact with pupils or parents is required.
• Mobile phones and personally owned devices will be switched off or switched to ‘silent’ mode; Bluetooth communication should be “hidden” or switched off and mobile phones or personally owned devices will not be used during teaching periods unless permission has been given by a member of Senior Leadership Team for emergency circumstances.
• Staff should not use personal devices such as mobile phones or cameras to take photos or videos of pupils and will only use work-provided equipment for this purpose.
• Where members of staff are required to use a mobile phone for school duties, for instance in case of emergency during off-site activities, or for contacting pupils or parents, then a school mobile phone will be provided and used. In an emergency where a staff member does not have access to a school-owned device, they should use their own device and hide their own mobile number for confidentiality purposes.
• If a member of staff breaches the school Policy and procedures, then disciplinary action may be taken.
Parents are asked to keep phones out of sights whilst on the school premises. They must ask permission before taking any photos e.g. of displays in corridors or classrooms and avoid capturing other children. Parents are asked not to call pupils on their mobile phones during the school day; urgent messages can be passed via the school office.
9. Managing filtering
The following issues will be addressed in relation to the management of filtering:
• The school’s broadband access will include filtering appropriate to the age and maturity of pupils.
• The school will work with the School’s Broadband team CGFL to ensure that filtering procedures are continually reviewed.
• The school will have a clear procedure for reporting breaches of filtering. All members of the school community (all staff and all pupils) will be aware of this procedure.
• If staff or pupils discover unsuitable sites, the URL will be reported to the School Online Safety Coordinator who will then record the incident and escalate the concern as appropriate.
• The School filtering system will block all sites on the Internet Watch Foundation (IWF) list Click here to access.
• Changes to the school filtering procedures will be risk assessed by staff with educational and technical experience prior to any changes and where appropriate with consent from the Senior Leadership Team.
• The School Senior Leadership Team will ensure that regular checks are made to ensure that the filtering methods selected are effective.
• Any material that the school believes is illegal will be reported to appropriate agencies such as IWF, Cumbria Police or CEOP Click here to access.
• The school’s access strategy will be designed by educators to suit the age and curriculum requirements of the pupils, with advice from network managers.
10. Webcams and CCTV
(Delete CCTV section if not applicable to your school)
The school uses CCTV for security and safety. The only people with access to the CCTV system is Simon Brabant. Notification of CCTV use is displayed at the front of the school and at various points throughout the building so that individuals are aware that CCTV is in operation. Staff will refer to the Information Commissioners Office (ICO) for further guidance and the school CCTV procedures.
11. Managing emerging technologies
Many emerging communications technologies offer the potential to develop new teaching and learning tools, including mobile communications, internet access, collaboration and multimedia tools. We will undertake a risk assessment on each new technology for effective and safe practice in classroom use to be developed. The safest approach is to deny access until a risk assessment has been completed and safe practice has been established.
Virtual online classrooms and communities widen the geographical boundaries of learning. Approaches such as mentoring, online learning and parental access are becoming embedded within school systems. Online communities can also be one way of encouraging a disaffected pupil to keep in touch.
The safety and effectiveness of virtual communities depends on users being trusted and identifiable. This may not be easy, as authentication beyond the school may be difficult as demonstrated by social networking sites and other online tools such as Facebook, YouTube, Skype and Twitter. The registering of individuals to establish and maintain validated electronic identities is essential for safe communication but is often not possible. Video conferencing introduces new dimensions; webcams are increasingly inexpensive and, with faster internet access, enable video to be exchanged across the Internet. The availability of live video can sometimes increase safety – you can see who you are talking to – but if inappropriately used, a video link could reveal security details.
New applications are continually being developed based on the Internet, the mobile phone network, wireless, Bluetooth or infrared connections. Users can be mobile using a phone, games console or personal digital assistant with wireless internet access. This can offer immense opportunities for learning as well as dangers such as a pupil using a phone to video a teacher’s reaction in a difficult situation.
Schools should keep up to date with new technologies, including those relating to mobile phones and handheld devices, and be ready to develop appropriate strategies. For instance, text messaging via mobile phones is a frequent activity for many pupils and families; this could be used to communicate a pupil’s absence or send reminders for exam coursework. There are dangers for staff however if personal phones are used to contact pupils and therefore we will endeavour to make a school owned phone available if this kind of contact is necessary.
The inclusion of inappropriate language or images is difficult for staff to detect. Pupils may need reminding that such use is inappropriate and conflicts with school Policy and procedures. Abusive messages should be dealt with under the Whole School Behaviour Policy.
• Emerging technologies will be examined for educational benefit and a risk assessment will be carried out before use in school is allowed.
• Pupils will be instructed about safe and appropriate use of personal devices both on and off site in accordance with the school Acceptable Use Agreement/Mobile Phone procedures.
12. Policy Decisions
12.1 Authorising internet access
The school will allocate internet access to staff and pupils based on educational need. It will be clear who has internet access and who has not. Normally most pupils will be granted internet access. We will not prevent pupils from accessing the Internet unless the parents have specifically denied permission or the child is subject to a sanction as part of the Whole School Behaviour policy.
• The school will maintain a current record of all staff and pupils who are granted access to the school’s electronic communications.
• All staff will read and sign the Staff Acceptable Use Agreement before using any school ICT resources.
• Parents will be asked to read and sign the School Acceptable Use Agreement for pupil access and discuss it with their child, where appropriate.
• Parents will be informed that pupils will be provided with supervised internet access appropriate to their age and ability.
• When considering access for vulnerable members of the school community (such as with children with special education needs) the school will make decisions based on the specific needs and understanding of the pupil(s).
According to Setting Type:
• At Key Stage 1 pupils’ access to the Internet will be by adult demonstration with occasional directly supervised access to specific and approved online materials.
• At Key Stage 2 pupils will be supervised. Pupils will use age-appropriate search engines and online tools and online activities will be teacher-directed where necessary.
12.2 Assessing risks
As the quantity and breadth of information available through the Internet continues to grow it is not possible to guard against every undesirable situation. The school will need to address the fact that it is not possible to completely remove the risk that pupils might access unsuitable materials via the school system.
Risks can be considerably greater where tools are used which are beyond the school’s control such as most popular social media sites.
• The school will take all reasonable precautions to ensure that users access only appropriate material. However, due to the global and connected nature of internet content, it is not possible to guarantee that access to unsuitable material will never occur via a school computer. Neither the school nor the LA can accept liability for the material accessed, or any consequences resulting from internet use.
• The school will audit ICT use to establish if the Online Safety Policy and procedures is adequate and that the implementation of the Online Safety Policy is appropriate – see Appendix A for a sample Online Safety Audit.
• The use of computer systems without permission or for inappropriate purposes could constitute a criminal offence under the Computer Misuse Act 1990 and breaches will be reported to the Police using 101 or the appropriate online report from available from our local Constabulary website.
• Methods to identify, assess and minimise risks will be reviewed regularly.
12.3 Responding to incidents of concern
Refer to Section 3 above.
13. Communicating Policy and procedures
13.1 Introducing the Policy and procedures to Pupils
Many pupils are very familiar with the culture of mobile and internet use and we will involve them in designing the School Online Safety Policy, possibly through a pupil council. As pupils’ perceptions of the risks will vary, the online safety rules will be explained or discussed in an age-appropriate manner.
Posters covering online safety rules are displayed in every room with a computer to remind pupils of the rules at the point of use.
Online safety programmes we can use include:
• Think U Know: www.thinkuknow.co.uk
• Childnet: www.childnet.com
The following apply in our school:
• All users will be informed that network and internet use will be monitored.
• An online safety training programme will be established across the school to raise the awareness and importance of safe and responsible internet use amongst pupils.
• Pupil instruction regarding responsible and safe use will precede internet access.
• An online safety module will be included in the PSHE, Citizenship and/or ICT programmes covering both safe school and home use.
• Online Safety rules or copies of the pupil Acceptable Use Agreement will be posted in all rooms with internet access.
• Safe and responsible use of the Internet and technology will be reinforced across the curriculum and subject areas.
• Particular attention to Online Safety education will be given where pupils are considered to be vulnerable.
13.2 Discussing the Policy and procedures with Staff
It is important that all staff feel confident to use new technologies in teaching and the School Online Safety Policy and procedures will only be effective if all staff subscribe to its values and methods. Staff will be given opportunities to discuss the issues and develop appropriate teaching strategies. It would be unreasonable, for instance, if cover or supply staff were asked to take charge of an internet activity without preparation.
If a member of staff is concerned about any aspect of their ICT or internet use either on or off site, they should discuss this with their line manager to avoid any possible misunderstanding.
Consideration is given when members of staff are provided with devices by the school which may be accessed outside of the school network. Staff are made aware of their responsibility to maintain confidentiality of school information.
ICT use is widespread and all staff including administration, midday supervisors, caretakers, Governors and volunteers are included in awareness raising and training. Induction of new staff includes a discussion about the school Online Safety Policy and procedures.
• The Online Safety Policy and procedures will be formally provided to, and discussed, with all members of staff.
• To protect all staff and pupils, the school will implement Acceptable Use Agreements.
• Staff will be made aware that internet traffic can be monitored and traced to the individual user. Discretion and professional conduct are essential.
• Up-to-date and appropriate staff training in safe and responsible internet use, both professionally and personally, will be provided for all members of staff.
• Staff who manage filtering systems or monitor ICT use will be supervised by the Senior Leadership Team and have clear procedures for reporting issues.
• The School will highlight useful online tools which staff should use with children in the classroom. These tools will vary according to the age and ability of the pupils.
• All members of staff will be made aware that their online conduct out of school could have an impact on their role and reputation within school. Civil, legal or disciplinary action could be taken if they are found to bring the profession or institution into disrepute, or if something is felt to have undermined confidence in their professional abilities.
13.3 Enlisting Parents’ Support
Internet use in pupils’ homes is increasing rapidly, encouraged by low cost access and developments in mobile technology. Unless parents are aware of the dangers, pupils may have unrestricted and unsupervised access to the Internet in the home. The school may be able to help parents plan appropriate, supervised use of the Internet at home and educate them about the risks. Parents will also be advised to check whether their child’s use elsewhere in the community is covered by an appropriate Acceptable Use Agreement.
• Parents’ attention will be drawn to the school Online Safety Policy and procedures in newsletters, and on the school website.
• A partnership approach to online safety at home and at school with parents will be encouraged. This may include offering parent evenings with demonstrations and suggestions for safe home internet use or highlighting online safety at other attended events e.g. parent evenings and sports days.
• Parents will be asked to read and sign the school Acceptable Use Agreement for younger pupils and discuss its implications with their children with support to do this offered if required.
• Information and guidance for parents on online safety will be made available to parents in a variety of formats.
• Advice on useful resources and websites, filtering systems and educational and leisure activities which include responsible use of the Internet will be made available to parents.
• Interested parents will be referred to organisations listed in the “online safety Links” at Appendix K.
The school will take all reasonable precautions to ensure online safety. However, owing to the international scale and linked nature of internet content, the availability of mobile technologies and speed of change, it is not possible to guarantee that unsuitable materials will never appear on a school computer or mobile device. Neither the school staff nor the Governing Body/Board of Directors can accept liability for material accessed, or any consequences of internet access.
• Complaints about the misuse of on-line systems will be dealt with under the school’s Complaints procedure.
• Complaints about cyberbullying are dealt with in accordance with our Anti-bullying procedures.
• Complaints related to child protection are dealt with in accordance with school/LA Child Protection Policy and procedures.
• Any complaints about staff misuse will be referred to the Head teacher.
• All online safety complaints and incidents will be recorded by the school including any actions taken (see Appendix J).
Staff and pupils are given information about infringements in use and possible sanctions. Sanctions available include:
• Interview/counselling by class teacher/ Online Safety Coordinator/Head teacher;
• Informing parents;
• Removal of internet or computer access for a period, which could ultimately prevent access to files held on the system, including examination coursework);
• Referral to the Police.